Government entities own public roadways — and like any other property owner, they are responsible for maintaining premises such as roads in a reasonably safe condition.
After this year’s stormy winter, new potholes seem to be appearing daily. Over the weekend, I was driving to my friend’s house when I hit a pothole in the road. The pothole caused me to lose control of my vehicle, and I eventually crashed into a tree. The impact destroyed the front of my car and deployed my airbags. I vaguely recall the police officer and ambulance arriving. At the hospital, I was diagnosed with facial bruising, a concussion, and a broken wrist. I am unsure what my next steps are, as the accident did not involve another vehicle, and I was not at fault for crashing into the tree. However, I now have large medical bills, and my car has significant property damage. Who is responsible if a pothole leads to an injury?
— Kathy J., Sunset district
That is a great question. Potholes are more prevalent after heavy rains as the precipitation saturates the ground and causes the asphalt to break up.
Government entities — such as cities, counties and state or federal governments — own public roadways. Therefore, the first step is determining which entity owns the road. And like any other property owner, a government entity is responsible for maintaining its premises in a reasonably safe condition.
It is important to note that “reasonably” does not mean in perfect condition or that maintenance needs to occur instantaneously. However, showing that the responsible government entity had notice of the pothole is essential in establishing liability.
Many cities and counties have online portals or phone numbers where residents can report dangerous roadway conditions such as potholes. For example, in San Francisco, the SF311 mobile app can be used to submit service requests. In Oakland, the Oak311 app can be used, and in Los Angeles, the MyLA311 app can be used.
For this reason, it is important for anyone who comes across a pothole — whether a driver or a pedestrian — to file a service request notifying the government entity of the roadway condition.
In most cities, to get potholes fixed the process looks like this: You report the issue by phone, website or app. The city will review your request and assign it to the appropriate work group and city department. Service is provided to take care of the issue.
The California Government Code (sections 830 et seq.) lays out the rules for liability stemming from any “dangerous condition of public property,” defined as a condition that creates a substantial risk of injury when such property is used with due care in a reasonably foreseeable manner (section 830.2).
Special rules apply when filing a claim against a government entity. The injured individual must file an administrative claim before filing a personal injury lawsuit against a government entity.
It is important to note that there is a limited time in which you can bring an administrative claim against a government entity. Under California Government Code section 910, you must file a claim against the government entity within six months after the event or occurrence. Be sure to file the claim with the appropriate government office or agency.
Further, it is equally important that you use the claim form of that government agency when filing a claim, as section 910 prescribes a list of the required information you must provide in your claim. Otherwise, the claim may be deemed invalid.
While the government entity can be held responsible for dangerous conditions on its roadways, it is critical to note that a non-trivial dangerous condition does not mean the city is liable for damages.
Further, when a claimant can prove the statutory requirements, the government entity might still raise several defenses to defeat liability. It might argue that it exercised due care by posting warning signs to prevent vehicles from hitting potholes or claiming that it is “open and obvious” — and therefore, no warning signs were necessary.
Claims against any government agency present their unique challenges. There are strict time limits and different procedural rules that apply to government claims. For this reason, it is important to retain a skilled trial attorney to assist you in pursuing your government claim and ensure you obtain the compensation that you deserve.
Here are some additional websites you may find useful, depending on where you live:
Christopher B. Dolan is the owner of the Dolan Law Firm. Cristina Garcia is a senior associate attorney in our Redondo Beach office. We serve clients from the San Francisco Bay Area and California from our San Francisco, Oakland, and Los Angeles offices. Email questions and topics for future articles to help@dolanlawfirm.com. Each situation is different, and this column does not constitute legal advice. We recommend consulting with an experienced trial attorney to understand your rights fully.